Our Online Store Return Policy
Our Shipping Policy
Orders that are received M-F by 3 PM Pacific will be contacted within two business days to gather any custom programming information. Once the information has been collected, we will program the unit, bench test, and ship it within three business days. Once shipped, you will receive a confirmation email with your tracking information. Any units that are not in need of custom programming, will be shipped within two business days.
Information Collection, Use, and Sharing
We are the sole owners of the information collected from you when you contact us through this website. We only have access to/collect information that you voluntarily give us via email or other direct contacts from you. We will not sell or rent this information to anyone.
We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to contact you for a consultation appointment per your request, to schedule an installation.
We will use your e-mail address only to respond to your direct questions requesting a response. We will not contact you for any other reason without you requesting us to do so.
Your Access & Control Over Information
You may opt-out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:
- See what data we have about you, if any.
- Change/correct any data we have about you.
- Have us delete any data we have about you.
- Express any concern you have about our use of your data.
We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.
Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for “HTTPS” at the beginning of the address of the web page.
While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.